Conecting To A Printer With Crossover Cable Mac

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This general information isn't specific to any particular AirPrint printer. For detailed steps, check the printer's documentation or contact the printer's manufacturer. All Wi-Fi printers need a properly configured Wi-Fi network and the name (or SSID) and password of that network.

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If the printer has a built-in display

Printers with a touchscreen or other built-in display (control panel) generally expect you to use that display to select or enter the name and password of your Wi-Fi network. Check the printer's documentation for details.

If the printer uses Wi-Fi Protected Setup (WPS)

If your Wi-Fi router isn't made by Apple, check the router’s documentation for details about how to add a WPS printer.

If your Wi-Fi router is an AirPort Base Station:

  1. Open AirPort Utility, which is in the Utilities folder of your Applications folder.
  2. Select your base station in AirPort Utility, then enter the base station password, if prompted.
  3. From the menu bar, choose Base Station > Add WPS Printer.
  4. Select either 'First attempt' or 'PIN' as the type of WPS connection to allow. Then click Continue.
    • If you selected 'First attempt,' push the WPS button on the printer. When the printer's MAC Address appears in AirPort Utility, click Done.
    • If you selected 'PIN,' enter the printer's PIN number, which should be listed in the printer's documentation. Then click Continue. When the printer's MAC Address appears in AirPort Utility, click Done.
  5. Quit AirPort Utility.

If the printer can connect to your Mac via USB

You may be able to use a USB connection to set up Wi-Fi printing:

  1. Connect the printer to your Mac using the appropriate USB cable.
  2. Install the Mac software that came with the printer, and make sure that it includes a printer setup assistant.
  3. Use the printer setup assistant to connect the printer to your Wi-Fi network. Check the printer's documentation for details.
  4. Disconnect the USB cable from the printer and Mac. The printer should remain connected to the Wi-Fi network.

If the printer can create an ad-hoc Wi-Fi network

You may be able to use the printer's own ad-hoc Wi-Fi network to set up Wi-Fi printing:

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  1. Install the Mac software that came with the printer, and make sure that it includes a printer setup assistant.
  2. Make sure that the printer's ad-hoc Wi-Fi network is turned on. Check the printer's documentation for details.
  3. Open the Wi-Fi menu on your Mac by clicking the Wi-Fi iconin the menu bar, then select the name of the printer’s ad-hoc Wi-Fi network. While your Mac is on the printer's network, your Mac won't be able to connect to the Internet or other services on your regular Wi-Fi network.
  4. Use the printer setup assistant to connect the printer to your Wi-Fi network. Check the printer's documentation for details. The printer may restart before it connects to the network.
  5. Return to the Wi-Fi menu on your Mac and switch back to your Wi-Fi network.

Learn more

After the printer is connected to your Wi-Fi network, you're ready to start printing:

You might experience issues such as these when you try to print from your Mac or print from your iOS device:

  • You can't see your printer from your device, or you get a message that no printers were found.
  • You get a message that software for your device isn't available.
  • You have another printing issue related to the software on your Mac or iOS device.

For help with an error light or other error condition on the printer itself, check the printer's documentation or contact the manufacturer.

If your printer is AirPrint-enabled

If your printer is AirPrint-enabled for printing from your Mac or iOS device, make sure it's connected to the same Wi-Fi network as the Mac or iOS device.1

If you still can't print, try these solutions:

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  • Restart your Wi-Fi router. Then restart your printer.
  • Move your printer closer to your Wi-Fi router.
  • Update your printer and Wi-Fi router with the latest firmware from the manufacturer.2
  • Update the software for your Mac or iOS device.

If you're using a Mac and you still can't print, it might help to reset the printing system. Otherwise, contact the printer manufacturer for support.

If your printer isn't AirPrint-enabled

If you're printing from your Mac to a printer that isn't AirPrint-enabled:

  1. If your printer is connected to your Mac with a cable, disconnect the cable from your Mac.
  2. Turn off your printer.
  3. Get software updates for your Mac. Your Mac automatically downloads the latest software for most printers as part of these updates, so it's best not to install software from the printer manufacturer.
  4. Reconnect your printer to your Mac, if applicable.
  5. Turn on your printer and wait for it to finish starting up.
  6. Choose Apple () menu > System Preferences, then click Printers & Scanners.
  7. Select your printer in the list of devices.

If your printer doesn't appear in the list of devices in Printers & Scanners preferences, click at the bottom of the list, then choose the command to add a printer or scanner. The window that opens offers more ways to find and add a printer, such as by IP address:

If you still can't print, and your printer is connected via Wi-Fi:

  • Restart your Wi-Fi router. Then restart your printer.
  • Move your printer closer to your Wi-Fi router.
  • Update your printer and Wi-Fi router with the latest firmware from the manufacturer.2

Reset the printing system

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If the issue continues, reset the printing system on your Mac. This removes all printers and scanners – including their print jobs and settings – from Printers & Scanners preferences.

  1. Choose Apple menu > System Preferences, then click Printers & Scanners.
  2. While holding down the Control key on your keyboard, click anywhere in the list of devices.
  3. Choose “Reset printing system” from the menu that appears:
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Remove printer drivers

If the issue continues on your Mac after resetting the printing system, take these final steps to remove any currently installed printer drivers. These steps don't apply to AirPrint printers.

  1. From the menu bar in the Finder, choose Go > Go to Folder. Type /Library/Printers/ and click Go.
  2. The Printers folder opens. Choose Edit > Select All to select all items in the Printers folder.
  3. Choose File > New Folder with Selection to put all of the selected items into a new folder called New Folder With Items. To save storage space, you can delete this folder.

Mac Cannot Connect To Printer

If the issue continues, contact the printer manufacturer for support.

1. In corporate environments, DNS records can be configured to allow AirPrint-enabled printers to appear across other networks instead of just the network used by the device you're printing from. You can also use configuration profiles in iOS to set up AirPrint printers.

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2. Firmware updates – such as for AirPort base stations – update the software on the printer or router, not the software on your Mac or iOS device. If the latest firmware from the manufacturer is several years old, the manufacturer might have stopped supporting or updating your device. If so, you might need a more up-to-date printer or router.